hint latency against the measured gap distribution
● tier 1
● tier 2
Grey is the real distribution of — inter-turn gaps. Anything right of the dashed line missed its window.
No recorded call on this account
Exactly one account in this queue has a scored transcript, and this is not it. Pairing another borrower's conversation with this panel would be a fabrication, so the desk does not.
What the Coach Lens would open with here, from the borrower state on the left: